Help & Support

We ensure that online shopping with BUILD WORLD is easy, seamless and stress-free. Buildworld endeavors to give the high degree of satisfaction to customers who order our building materials from our web-store. As you are required to make the online payments through credit card, in case you are dissatisfied with part of full order, you can return them to us within seven days after delivery. The price of the item is refunded with the deduction of shipping and handling charges. This guarantee is not applicable on account of exceeding the said seven days period after the delivery.

We also assure you 100% satisfaction on all products with a 100% Satisfaction Guarantee from us. Simply send the product back within seven days of delivery, and we will be pleased to give you a full refund of the product cost.

To qualify for this additional guarantee, the return of goods must be in accordance to our returns procedure and policy, unused and in re-saleable condition.

Buildworld cares about its customers by offering unique and only high quality products to its customers. We also deliver a professional, helpful, quick service and assistance before, during, and after purchase. We also try to solve any issues that may come up. Also, we try to include categories of products with a warranty or a guarantee and thus reassure the quality and reliability of the goods.

We use our experience and technical knowledge in these areas to include the best brands in the market. We also try to include a wide choice in each category, so you get the product you are looking for all at one place, our web store. If you need any information or assistance, our highly qualified staff can help you make the right choice. To make browsing and purchasing easier, we offer a Live Chat Service on our site for instant resolution of any queries. You can also call us on our Customer Service number at 0116 212 3456. Our warehouse is open to customers from 9.00am to 5.30pm, Monday to Saturday and 9.30am to 2 pm on Saturday.

At Build world, we offer fast and efficient deliveries. Once we have confirmed orders, and mention your delivery address, you can rest in peace. We take over from there, ensuring your items are carefully packaged and reach you in brand new condition as quickly as possible.

Take advantage of our on-time delivery system, for deliveries all over the UK mainland. However, certain deliveries are subject to certain conditions, and these will be explained to you at the time of booking the material. At our web-store, we have a mind-boggling range of building products and hardware from Nails and screws to ladders and doors.

The applicable delivery charges will change according to the postcode. Standard delivery costs are already quoted along with the cost of each product, wherever applicable. Please note that size of the item is an important consideration.

We liaise with reputed carrier companies for efficient, safe and timely deliveries; some of these are Yodel, DHL, Translink Express, Royal Mail and Home Delivery Network. As the delivery man requires the signature as confirmation of delivery, customers must ensure that someone is present at the given address to collect the parcel. Normally deliveries are done between 9 am to 5.30pm, Monday to Friday.

At BUILD WORLD, we believe that it is the staff and employees are our main assets and drive our business. The growth of the company depends on the growth and success of employees. We offer relevant impetus and training to enable our staff to work to their potential.

We provide a congenial, employee friendly working environment and motivate genuine with appropriate incentives. BUILD WORLD offers ample opportunities to its people to showcase their unique talent and professionalism. If you think you have the skills and traits, join our ever growing team. If you like a challenge and wish to prove your mettle, then BUILD WORLD is the place for you!

If you are one of those who redeem challenges to meet success and growth in life, then BUILD WORLD is the place for you!

Current openings

Warehouse Manager - £13,500 to £15,500 subject to experience.

Stock Manager- Salary £ POA

Educational Qualification: Graduate (preferably Material Management as specialization) Experience: at least 2 to 3 years

We require a highly motivated individual who is willing to push the boundaries and make the best use of his talents. Knowledge of managing logistics is mandatory. He/she should possess excellent communication skills together with leadership qualities. Meticulous aptitude is highly expected for this post.

At BUILD WORLD, all your personal information is kept confidential and never passed on without your prior consent. Your credit and debit card details, name, address, email or any other information provided by you is never shared. The disbursement mode of PayPal is admitted by us.

Hence, if you have a PayPal account, you need not specify your card details. We use cookies on our website to verify and send support information to your computer. This also enhances your shopping experience cookies are used on our website. We also inform you of the latest product additions and will ask you to restore your cookies in case you visit our site after a considerable time. BUILD WORLD uses standard encryption software for the purpose of jumbling the perceptive information transferred to us. At present we utilize industry standard SSL 128 byte. – Secure Sockets Layer.

We screen the online payment persistently and strive to provide the customer with a highly secured mode of online shopping.

If you are not entirely satisfied with any product purchased on our site, you can return it and ask for a full refund or exchange, subject to certain conditions, within 14 Days of Delivery. You may return any goods to us with the original packaging intact. Goods will only e refunded with proof of purchase.

In case of any faulty or damaged goods, you can place a request for a return form by calling us on 0116 212 3456. After that our support team will mail you the return form with all the required information, on how to return the item.

For any further information and queries, please contact Customer Support by email at support@buildworld.co.uk

At Buildworld, buying products is fun and exciting. We understand the needs of our customers want and desire from their browsing habits. We try to make a make it easy to purchase some of the most popular products. We understand that we all want the best at a good bargain and we have something nice for our customers.

This is how you can save & gain!

At BUILD WORLD, you can save money by finding active coupons. From time to time, we introduce special offers and clearance sales on most of our products. Customers can benefit from these offers. Also, if you find the active coupon code, they can save more. Happy shopping!

If you’re not totally satisfied the products/goods for some reason or the other, you can cancel your order within 14(Fourteen) working days from the day after delivery or collection for credit or refund, by returning the goods sold to you in the same condition as you received them, with all components and accessories.

Please Note: Goods must be complete and unused. As a buyer, while the products are in your possession, you’re legally bound to take reasonable care of products. If you fail to comply with this obligation, we may have a right of action against you for compensation.

You must email us at our support desk (support@buildworld.co.uk) and notify us your intention to return the goods; you can also us at our National Customer Support Centre within 14 working days from the day after delivery or collection.

Now, tracking your product and knowing the status of delivery is made easy for you.

To track or to know the dispatch, in transit and delivery status of your product, you have to type your email address and the product number in the field space given below.